PACKAGES

Email
Support
  • Hourly
    Billing
  • Customer Contact Emails
  • Helpdesk Support Emails
  • General Emails
  • Point of Contact Emails
  • Escalation Emails
  • Dedicated Support Agents
  • Availability 24/5
Live Chat Support
  • Hourly
    Billing
  • Pre Chat Survey
  • Post Chat Survey
  • Sales Chat
  • Support Chat
  • Ticket Management
  • Visitor Management & Tagging
  • Automations
  • Dedicated Support Agents
  • Availability 24/5
Phone Inbound Support
  • Hourly
    Billing
  • Answer, Screen and Attend Customer Calls
  • Forward Business Calls via Emails
  • Product / Services Support
  • Voice Mail Forwards
  • IVR Configuration & Management
  • Take Messages/ Appointments
  • Support to Sales Schedulings
  • Dedicated Support Agents
  • Availability 24/5
CRM and Back office
  • Starts From
    $ 999 Per Month
  • Account Creation
  • New Client Onboarding
  • KYC Management
  • Spam Management
  • Verification & Compliance Management
  • Accounts Management
  • Fundings & Withdrawals Management
  • Reportings
  • IB Management & Mapping
  • AML Management & Report
  • Reports And Analytics
  • Dedicated Support Teams
  • Availability 24/5
Server / MT4/ MT5 Management
  • Starts From
    $ 750 Per Month
  • Windows Server Management
  • Weekly Maintenance of Live/ Demo & Backup Server
  • Administrator Configurations
  • MT4/MT5 API Management
  • Plugins & Tools Management
  • Logs & Reports Analysis
  • Daily/ Weekly Server Reports
  • Trades & Price Feeds Monitoring
  • Platform Monitoring
  • Technical Troubleshootings
  • Order Managements
  • Dedicated Support Teams
  • Availability 24/7
Sales

  • Revenue Based
    Billing
  • Outbound Sales Calls
  • Leads Qualifications
  • Leads Management
  • Clients Onboardings & signups
  • Upsellings
  • Cross Sellings
  • Customer Prospectings
  • Sales Emails
  • Quality Analysis
  • Reports & Matrix
  • Dedicated Support Teams
  • Availability 24/5
Retention And Referrals
  • Revenue Based
    Billing
  • Referral Generations
  • Referral Leads Incubations
  • Referral Leads Qualifications
  • Referral OnBoardings
  • Business Continuation Plans
  • Cross Sellings
  • Up Sellings
  • Loyalty Programs
  • Continuous Followups
  • Customer Satisfaction Management
  • Dedicated Support Teams
  • Availability 24/5
Technical support
  • Instance Based
    Billing
  • Remote Access Support
  • Telephonic Calls Support
  • Email Support
  • MT4 / MT5 Troubleshootings
  • Installations & Configurations
  • VPS Support
  • Dedicated Support Agents
  • Availability 24/5