Part of prixim uk

  • Sales Enquiries

    sales@prixim.co.uk

  • Support Requests

    customercare@prixim.co.uk

  • General Enquiries

    info@prixim.co.uk

Live Chat

LiveChat

Live chat support is being easier, convenient and an efficient method for marketing new products and services with delivering timely customer service. Fxbrokersupport, a global IT-BPO, has greater than years of experience in providing high quality contact center and customer care support services to companies across the world. We provide efficient online live chat support outsourcing services that will surely raise the level of customer satisfaction.

We Provide an Array of Live Chat Support Services

Being a professional in live chat Support Company, we provide variety of web chat support services to companies round the globe. It Includes:

  • Inbound Customer Service
  • Live Operators and Live Web Chat
  • Visitor Initiated Chat
  • Chats for Customer Inquiries and Complaint Resolution
  • Chats for Lead Generation and Follow-Up
  • Technical Support/Troubleshooting
  • Telemarketing
  • Products/Services Information
  • Order Management / Fulfilment / Verification
  • Order Processing Queries
  • Billing Support
  • Helpdesk Support

Real Time
Assistance

Customers get Excellent real-time assistance while browsing your website which reduces support time severely.
Real-time assistant also helps our customers to decide whether to purchase or not

Convert Visitors To Customers

You have an opportunity to convert website visitors to customers. There is also range for upselling or cross-selling to existing customers. Chat support is a perfect tool that helps boosting your website’s conversions.

Gather visitor
information

Know your website visitor information in real-time by interacting with them the moment they need help on the live chat application. Get essential feedback from the customers and find out how to develop your services.

Reduce Cart Abandonment

Help in reduction of cart abandonment in e-commerce sites and increase sales with our chat support service. Customers will hardly face any challenge while making a transaction on your website.

Ticket
Management

You get Full audit trails on every ticket with real-time dashboards that make sure everything gets resolved on time and supporting the impact that it is having on your business.

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