Part of

  • Sales Enquiries

    sales@prixim.co.uk

  • Support Requests

    customercare@prixim.co.uk

  • General Enquiries

    info@prixim.co.uk

Live Chat

LiveChat

Live chat support is turning out to be an easy, convenient and efficient method for marketing new products and services as well as delivery of timely customer service. Fxbrokersupport, a global IT-BPO, has greater than years of experience in providing high quality contact center and customer care support services to companies across the world. We provide efficient online live chat support outsourcing services that will assuredly raise your customer satisfaction levels.

We Provide an Array of Live Chat Support Services

Being an expert live chat support company, we provide a range of web chat support services to companies across the globe. This includes:

  • Inbound Customer Service
  • Live Operators and Live Web Chat
  • Visitor Initiated Chat
  • Chats for Customer Inquiries and Complaint Resolution
  • Chats for Lead Generation and Follow-Up
  • Technical Support/Troubleshooting
  • Telemarketing
  • Products/Services Information
  • Order Management / Fulfilment / Verification
  • Order Processing Queries
  • Billing Support
  • Helpdesk Support

Real Time
Assistance

Customers get real-time assistance while they are browsing your website. This reduces support time drastically. The real-time assistant also helps customers make decisions on whether to make a purchase or not

Convert Visitors To Customers

You have an opportunity to convert website visitors to customers. There is also scope for upselling or cross-selling to existing customers. Chat support is the perfect tool to help boost your website’s conversions.

Gather visitor
information

Know your website visitor information in real-time by interacting with them the moment they need help on the live chat application. Get the necessary feedback from the customers and find out how to improve your services.

Reduce Cart Abandonment

Help reduce cart abandonment in e-commerce sites and increase sales with our chat support service. Customers that face any challenge while making a transaction on your website.

Ticket
Management

We also have full audit trails on each ticket, together with real-time dashboards, that ensure everything gets resolved promptly and in accordance with the impact it is having on your business.

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